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At Tech House, we specialize in providing Managed IT Services (MSP) that transform your business’s technology from a source of frustration to a seamless tool for growth. We understand that every business has unique needs, and our goal is to provide proactive, customized IT solutions that help you scale efficiently, securely, and with confidence. With our expert team by your side, you’ll experience minimal downtime, enhanced productivity, and a streamlined, secure IT environment.
We work with businesses across a wide variety of industries, including:
Hospitality
Government & Non-Profit
Education
Construction
Small to Medium-Sized Enterprises (SMEs)
Healthcare
Legal
Manufacturing
Retail
Finance
Our MSP Services
Proactive IT Management
Keeping your technology one step ahead of potential issues.
Our 24/7 monitoring and management services ensure your IT systems run smoothly at all times. We prevent disruptions before they happen with automated monitoring, system updates, and quick-response support. You can rest easy knowing your systems are in expert hands.
Helpdesk & Remote Support
Get fast, reliable help when you need it most.
Our dedicated helpdesk team is available 24/7 to provide remote support for any technical issues your team might face. Whether it’s troubleshooting a software problem, setting up new systems, or ensuring smooth day-to-day operations, we’re always just a call or click away.
Cybersecurity Solutions
Protect your business from growing cyber threats.
We provide end-to-end security services including firewalls, intrusion detection, encryption, and real-time threat monitoring to protect your business from data breaches and downtime. Our solutions comply with industry standards like HIPAA, ITAR, and GDPR, ensuring peace of mind for businesses with sensitive data.
Cloud Solutions & Data Management
Unlock the power of the cloud.
From secure cloud storage to hosted servers and cloud-based collaboration tools, we offer custom-tailored cloud solutions that scale with your business. We help you migrate to the cloud with minimal downtime and ensure your data is safe, accessible, and backed up.
IT Consulting & vCIO/vCISO Services
Strategic guidance from IT and security experts.
Our virtual CIO and CISO services provide executive-level advice without the full-time cost. We help you make informed decisions about IT investments, cybersecurity strategies, and technology roadmaps that align with your business goals and budget.
On-Site & Remote Support
Wherever you are, we’ve got you covered.
With on-site services for hands-on troubleshooting and installations, combined with remote support for quick fixes, we ensure that your IT needs are addressed quickly and efficiently—no matter where your business operates.
Do I Need to Hire Tech House as My MSP?
Great Question! Let us help you figure that out.
As your MSP, we take on the responsibility of remotely monitoring your tech networks and devices. This means Tech House can proactively identify the performance of your networks, and responsively address potential system issues, equipment failures, security vulnerabilities, etc.
When you sign up for Tech House MSP services, you sign up for consulting and preventative support. So you may not even need to call and notify us when something goes wrong. If you do, your call comes in the form of a support ticket, and our team is on it.
Industries We Serve:
Our MSP services are designed to meet the specific needs of businesses in a wide range of industries:
Healthcare
Compliance and security at the forefront.
We ensure that healthcare providers stay compliant with HIPAA regulations while maintaining secure, fast, and reliable IT systems for patient care and administration.
Retail
Boost sales with reliable technology.
We provide seamless POS integration, inventory management, and secure payment processing solutions that keep your retail operations running smoothly.
Small to Medium-Sized Enterprises (SMEs)
Technology that grows with you.
For SMEs, we offer scalable IT solutions designed to streamline operations, reduce costs, and boost productivity as your business expands.
Legal
Confidentiality and data security.
Our IT solutions for law firms help safeguard sensitive client information and streamline document management with secure cloud-based systems.
Government & Non-Profit
Efficient and secure public services.
Our MSP solutions help government and non-profit organizations achieve their mission with secure, reliable IT systems that meet strict compliance requirements.
Education
Secure, reliable tech for modern learning.
We provide device management, secure Wi-Fi, and cloud tools that support both in-class and remote education, ensuring a seamless learning experience.
Strategic IT Consulting
Why Choose Tech House?
Here at Tech House, we know why we are great at what we do.
We are great because we make tech solutions accessible to you, regardless of how well you understand tech, how large or small your business is, or how much $$$ you want to spend.
We also make a point to ensure you understand the services that you are paying for. Through friendly, approachable communication, we give you the agency to make informed decisions about the tech services you choose.
We are Asheville-based experts. We’re nearby and can easily show up with top-tier tech support–unlike many of our corporate competitors. Forget faulty tech and expensive, unresponsive touch-and-go service providers. Tech House is integral to this Asheville business landscape, so we take accountability for the services we promise.
We value our relationships within the community, that’s why we don’t cold shoulder; Tech House provides IT support packages that work for anyone who needs technology support. Whether you have a small team running an operation that requires a few devices, a homeowner that needs regular maintenance on your cloud-based devices, or a large entity that needs immediate responses to support tickets, Tech House got your back.
For anyone in Asheville and beyond seeking on-going, professional IT support with fast turnaround times, Tech House is your ideal MSP provider.
Free Tech Audit
Set It, Forget It, We’ve Got IT Covered
From seamless setup to proactive monitoring, we keep your IT running smoothly so you can focus on what really matters.
Our services go beyond resolving support tickets; we also handle the entire setup process. When you choose us as your MSP, the onboarding process involves installing, configuring, training, and establishing the initial systems. We are committed to providing ongoing support through technical and customer assistance. Our efficient ticket-based system enables remote support, ensuring timely resolution of any issues that may arise. Additionally, we employ advanced monitoring software on your computers, enabling us to proactively identify problems such as failing batteries or deteriorating hard drives. This proactive approach significantly reduces the risk of disruptions and ensures the uninterrupted functioning of your systems.
Our services are particularly beneficial for companies that require ongoing technical support, network monitoring, and preventive measures. By partnering with us, you gain access to our team of experienced professionals who handle all aspects of your IT needs.
Get Plugged In about MSP
Ready to take control of your IT with managed services that work seamlessly for your business? Reach out to us today to get started with a free tech audit and experience how Tech House can empower your business with smart, secure, and proactive IT solutions.
